Delivery

Despatch

Our aim is to despatch as follows:

  • Non Personalised items, within 2 weeks of receiving the order
  • Personalised Items, including House Signs, within 4 weeks of receiving the order.
  • Bespoke designs are advised once the order has been confirmed. 

If we are not able to despatch your order within the above stated times we will contact you to advise when we are able to do so.

Delivery

We currently ship within the UK (including Isle of Man) and ROI.  Delivery charges are calculated based on the weight and size of each item ordered.  The combined weight of all items in your shopping basket will determine the final delivery charge at checkout.  We use Royal Mail, and ALL items are despatched using the Signed For service. 

Please note that we take great care in packaging our products to ensure that they arrive with you in perfect condition.  Any damage to your order, which has occurred in transit must be reported to us immediately upon receipt of your goods.  Once we have received the damaged goods (or sight thereof) we will issue a full refund or despatch replacements.